From school board meetings to our homes, from television news to community centers, disagreements are more heated and polarized than ever before. Conflict isn’t inherently negative; it naturally arises from holding different views in any given situation. When it is managed well, conflict can enhance outcomes and even bring people closer together.
In this session, we will explore methods to embrace disagreement and develop skills to navigate conflicts with dignity, civility, and respect.
From school board meetings to our homes, from television news to community centers, disagreements are more heated and polarized than ever before. Conflict isn’t inherently negative; it naturally arises from holding different views in any given situation. When it is managed well, conflict can enhance outcomes and even bring people closer together.
In this session, we will explore methods to embrace disagreement and develop skills to navigate conflicts with dignity, civility, and respect.
The topics we’ll cover include:
Using the metaphor of “solving a puzzle” to shift the focus to “what is best” rather than “who is right.”
Digging under positions to find underlying interests and build on common ground.
Brain management skills to help you stay cool when others are heating up.
Strategies for managing conflict in public meetings.
