This class combines two foundational skills in one useful session! Listening is something most of us do every day without much thought. With the constant bombardment of information, many of us struggle to be good listeners. The good news is that, like all communications skills, listening can be improved with attention and practice. In this highly interactive session, we will explore ways to increase our influence and connection with others by being more intentional in our listening.
Feedback often makes us cringe for a couple of reasons: we tend to compartmentalize it into annual events like performance evaluations or community surveys, which can lead to an overwhelming amount of information, and we fear hearing negative feedback. In this course, we’ll reframe feedback (it really is a gift!), and discuss ways to make giving and receiving feedback less painful. We’ll share strategies and tips to incorporate feedback into our daily lives, helping us build better relationships and achieve more.
This class combines two foundational skills in one useful session! Listening is something most of us do every day without much thought. With the constant bombardment of information, many of us struggle to be good listeners. The good news is that, like all communications skills, listening can be improved with attention and practice. In this highly interactive session, we will explore ways to increase our influence and connection with others by being more intentional in our listening.
Feedback often makes us cringe for a couple of reasons: we tend to compartmentalize it into annual events like performance evaluations or community surveys, which can lead to an overwhelming amount of information, and we fear hearing negative feedback. In this course, we’ll reframe feedback (it really is a gift!), and discuss ways to make giving and receiving feedback less painful. We’ll share strategies and tips to incorporate feedback into our daily lives, helping us build better relationships and achieve more.
The topics we’ll cover include:
The Listening Continuum: what it is and why it matters.
Common hindrances to good listening and practical techniques to help you improve.
What to do when it seems like another person just isn’t hearing you.
How to give feedback productively and receive it with appreciation (it really is a gift!).
